Q. How to guarantee product quality?
A: We Always Provide pre-production sample for strickly test before mass production; Always Double Inspection before shipment;
Q. Is sample order available?
A: Yes, it’s available upon request.
Q. How long do you need to prepare sample ?
A: Depending on different products, it may take 1-7 days.
Q. What payment terms do you accept?
A: For samples, we accept WESTERN UNION, MoneyGram or BANK T/T, Alibaba pay in advance. For MP order, accept Bank TT.
Q. How much will the express delivery cost for the sample?
A: The express delivery cost depends on the sample quantity, weight, carton measurement and which country you would like to send. You can enquiry our sales person for exactly information.
Q. How to ship the goods to us?
A: For samples order, usually delivery by carrier like DHL, TNT, FEDEX etc; for MP order, usually ship by air or sea.
Q. Can we have our logo to be printed on the units or packaging?
A: Testing samples for functional valuation, Only Neutral packing and no any Logo printing. For MP order, If you want your logo, company name to be printed on the package for the products(custom design package), such as gift box, paper card, the minimum order is 500 units per model. But also the exact quantity is determined by the exact model. Please contact us for details. You can send us the artwork by email in AI, EPS, TIFF or CorelDraw format.
Q. What can I do if I have more questions need be answered？
A: Pls send us your detailed enquiry. We will reply you within 12 hours.