Our Service :
1.Since 2001, Years' experience of Manufacturing. Cooperation with the world's top testing instrument experts - Gellowen in UK to joinly develop the production of textile testing instrument;
2. Service tenet: quick, decisive, accurate, thoughtful and thorough
3. Service aim: customer satisfaction as the goal
4. Service efficiency:Whether the the instrument failure occurs within or beyond warranty ,our maintenance personnel will give you satisfactory reply within 24 hours.
5. Service principle:Product warranty period 12 months, during the warranty period we will provide free maintenance and replacement of damaged parts for the test equipment caused by the quality problem. For the damaged parts beyond warranty period, we supply the new parts at our margin price. Our technical expert will survey the test equipment at least 3 times a year if the machine is beyond warranty period.
Packaging adn shipping:
1,packing: Packed by solid wooden case;
2,Shipping: Shipping by sea or by air,as you requested.
Company Information :
Qinsun Instruments Co., LTD specialize in the research and development of high quality lab instrument for textile testing industry. Our head office in Shanghai and we provide high quality testing instrument and comprehensive service for textile factory,academic research institute and textile lab worldwide.
♥ Main web site1 http://www.qinsun-lab.com/
♥ Main web site2 http://www.standard-groups.com/
♥ Social Media and other website as following:
1,Is your company a trading company or factory?
A:Factory + trade (integration), has 6 years focusing on test instruments field, 6 years
2,After an order is placed, when to deliver?
A:Generally about 10-25days, If we have inventory, we can arrange shipment within 3 days.
Please be aware that our production lead times depend on specific items and item
3,What’s the payment term?
A:T/T,L/C and other payment terms could be negotiated.
4,What's the warranty and after-sales service?
A:12 months warranty. Feedback to you within 24h and help you to repair your problem
controller freely, even it's not from our factory.
5,What the standards do you adopt?
AWe have been adopting the world standards and regulation such as ISO, ASTM, DIN, EN, GB,
BS, JIS, ANSI, UL, TAPPI, AATCC, IEC, VDE, and CSA.
6,What about the product' services and quality?
A:Each instruments must be carried out 100% quality examination and test when shipping and delivery goods. Product use training, each of our product provide video training to show you how to install & operate. We can arrange engineer to train the operation of equipment to customer’s company when you need. And our Main clients : SGS, BV and Intertek.
7,What's the cooperation Process?
A:Inquiry - quotation - communication - order confirming - deposit payment - production -
testing and debugging - balance payment - packing - delivery - customer receiving - after
8,Why choose us?
1, Considerate Service Different countries plugs, manually change the-voltage from 110V to
220V, insurance indicator.
2,Excellent After sale Service:
12 months warranty. Besides, we can help you to repair your problem controller freely, even
it's not from our factory. What you need to do is to send us the controller.
We will sign a letter of commitment while we sign the contract, which will improve your
confidence to us.
4,Good Packaging: Simulation Animatronic Customer Triceratops are covered with air bubble
film before put them into the wooden case, which not only has good shock absorption, impact
resistance, heat sealing and also has the advantages of nontoxic, odorless, moisture
corrosion, good transparency etc.