Computer Gaming Giveaways gifts EVA custom mouse pad

1. Q: Can I get Product samples?
A: To get samples, please contact:


2. Q: Can you make glitter items?
A: Yes, we can. 

3. Q: Do you accept urgent orders?
A Yes we do.

4.   When I re-order, should I pay the mold fee again?

- NO, we'll keep each mold for 3 years, during this time, you can re-order without mold fee. 

5. Express shipping is too high, any other options for shipping?

- Yes, we could also ship via China Post, E-package, or agent express with low cost.

6. My lapel pin need to display, any show box?

- Yes, we could also provide plastic box, paper box, velvet box for pins, medals, etc.

7. I need some very urgent, how fast you can produce it? 

- For most items, it will need only 3-7 days when in a rush. Depending on your item, our sales will check schedule and get a fastest production time for you. 

8. UPS / TNT / DHL Express lost / broken my package, how could I do?

- If you didn't receive it in time, please let us know, we'll check with express and get you an answer. 

- If you just receive part of your products, some cartons lost or broken, please complain with the shipper and take a photo when you touch them. Let us know at first time, and send us the photoes, we'll re-make the lost items for you for free and make claim on this to express. 

9. I received, but it’s wrong, how could I do?

- If you provide wrong info and cofirmed wrong artwork or production plan, then sorry you will afford to re-make them. 

- If we made products wrong with our artwork or production plan, we'll re-make for you for free. 

- If you are in a rush for the wrong items, so have no time for the re-making, please be kind to accept our sorry and discount for you. 

Best Regards

Muyue  team

Muyue Gifts & Crafts company

Cell number: +86  18551250241