Q1:What kind of pre-sales services do you offer? Such as: whether to provide samples? Which side bear freight?
A: You can provide finished samples, pictures and equipment video. Samples weighing more than 1 kg are borne by the customer
Q2:. What kind of sales service do you offer? Such as: the supply of wearing parts method? Delivery lead time (order start)?
A: The delivery cycle for different products 1-2 months
Q3: After-sales service? Such as how long shelf life? What kind of services are provided during the warranty period?
A: Shelf life for the machine to 12 months after arrival (excluding wearing parts); shelf life of damaged parts free replacement.
Q4: Other special services? Such as design, customization, installation, training and other services!
A: Design and customization are available. Can provide free installation and commissioning training (transportation and accommodation costs borne by the customer).
Q5:. Does your company make OEM?
A: Yes