Q: Can you customize this item?
A: Yes! All of our products can be highly customized as clients request, include shape, size, color, logo printing, etc., we'll provide the free 3D design for clients to check the details before we start the production.
Q: What does it make of?
A: Depends on the specific items and needs, we can make it by PVC, PVC tarpaulin or Oxford farbric material, we will use the best quality raw material in this field, which in compliance with the EN71, EN14960, CE, UL, SGS standards, suitable for the high standard European market and North America market.
Q: How long will it take to produce the item?
A: Normally our production time will be about 5-10 days, subject to the specific items and order quantity.
Q: How do you arrange the shipping?
A: We can ship by sea, by air, by express or by railway, which is suitable for our clients. Normally shipping by sea and by wailway will take about 15-45 days, by express and by air will take about 7-10 days, subject to clients' detailed address.
Q: How to use the item?
A: The item will come with the adaptive air blower or air pump to inflate, with repair kits and other accessories, subject to the specific items. We'll guide our clients to use and maintain the products, should you have any questions you can contact us at any time.
Q: How do you pack the goods?
A: We'll pack our goods with our uniform packaging, it will be the durable PVC bag with item tag on it or by the carton box, depends on which is suitable for shipping.
Q: What about the warranty?
A: Normally the service life of PVC material goods will up to above 3 years, but will also depend on the specific item and it's working frequency, working condition, etc. For normal use during 14 month period, if the products cannot be repaired or use due toquality problems which caused by workmanship, then we will produce a new one for our client.