Q: Are you manufacturer or trading company?
A: We are a professional manufacturer dedicated to the research and producing of high quality aluminum cutting machines and saw blades for 20 years.
Q: Can I have your quotation?
A: First, please offer us the information of your cutting material and its size,without these parameter, we are not able to
recommend you the suitable machine.
Q: Do you have overseas service?
A: No,but we normally help our customers to solve the problems through phone, Email, skype, internet video. high efficiency. We offer one year guaranteen, within one year, if component of the machine broken, we freely offer the component, but the delivery fee should be paide by client.
Q: What is the voltage and Hertz in your country?
A: In China,the Voltage is 380V(3 Phase), the Hertz is 50Hz, we can change the voltage and Hertz according to your requirment.
Q: What is the delivery lead-time?
A: Aluminum cutting machine: 15-30 days upon receipt of your orders and its deposit.
Saw blade: 5-35 days(depending on availability of saw blade stock or material stock) upon receipt of deposit.
Q: What is your payment terms?
A: We accept L/C, T/T, D/P, Western Union and PayPal. As T/T, 30% deposit, 70% of balancepaid before shipment.
Q: Can you customize for us?
Q: Can you OEM/ODM for us?