1. Are you a manufacturer or trading company?
We are a manafacturer since 2008,compare to trading company,we provide lower price & higher quality & more professional technical service.
2. If we buy wet wipe machine from you,can you set up the machine in our factory?
Yes,we will dispatch engineer to your factory site to install machine and give technical training for how to maintain the machines.
3. If we buy machine from you,can you provide shipping service?
Yes,we are able to provide complete shipping service to your sea port.
4. Are you able to guide us for purchasing the wet wipe raw materials?
Yes,we have been in the wet wipe machine industry for many years,we cooperate with some good suppliers to provide one-stop solution if customer requires.
5. How can we visit your company?
We locate in Ruian city.If you come by train,please buy ticket to “Ruian station”.If you come by plane,please buy ticket to “Wenzhou Longwan Airport”.
6. What information should we confirm before buy wet wipe machine?
Please inform the Tissue Size,Packaging Size,Pouch Sealing Type (four side sealing or three sides sealing).It would be better if provide us a photo or send us sample by courier.
7. If our machine fails in the future,how do you solve the problem?
Normally,we will try to solve the problem by photo and video explanation,if possible we will also arrange a video talking to your engineer.In this way,it can solve more than 97.5% of major problems. In case,the problem still can not be solved,we consider to dispatch engineer to your site to fix the
problems.