High quality storage jar bamboo lid candle jar bamboo lid cover water bottle bamboo lid

FAQ

Q1.Can the sample charge be refunded or deducted from the payment for goods?

A1:As long as the order is placed with us,yes.

Q2:Can the mould charge be refunded or deducted from the payment for goods?

A2:As long as the order quantity is big enough,yes.

Q3:What is your sample time?

A3:Usually,about 3-5 working days.

Q4:What is your mass production lead time?

A4:Usually,about 30-35 days.For a precise time,to case by case.

Q5:What is your MOQ(=Minimum Order Quantity)?

A5:Generally speaking,1000pcs per style,to case by case.

Q6:Can you do a custom logo on the products?

A6:Yes.We can do custom logos on the products by:embossing,foil-stamping,silk-screening,laser engraving.

Q7:Can we order the color we want?

A7:If your order quantity meets the MOQ of painting products,yes.For more information,please kindly contact our salesman.

Q8:What is your working time?

A8:Monday to Saturday,09:00-21:00(Beijing Time).If any emergency,we are reachable at any time by mobile phone.

Q9:To whom should we send our complaint about your product or service?

A9:Please kindly write down your complaint with all details and send to us.Our Complaint Handling Center will reply to you in 24 hours.