we will hold the first principle of integrity and the good faith is supreme, in line with the principle of providing you with pre-sale and after-sales service.
1.Pre-sale Services:
As you require, please contact our sales department and tell us your requirements on the products, our sales staff will promptly respond. For the conventional products, we will tell you on delivery and get your confirmation for production. for the special requirements, we will get feedbacks to our engineers for new designs. and then we will tell you on delivery after your confirmation.
2.Manufacturing:
HONSON Manufacturing Team is choose of technical professionals and middle & senior management talents; The effective purchasing,production and QC departments ,Their mutual cooperation in strictly utilizing our ISO9001 quality management system & ISO14001 Environment Management System enable us to ensure quality and complete the order according to your request.
3.After-sale Services
HONSON establish professional after-sales team, be equipped with Professional technical personnel, After delivery, we will keep track until you receive the goods.
we will contact with you to ensure your delivery was received how and when you expected.
If the product has quality problems during the warranty period (manmade factors can negotiate with us), we will timely response within 8 hours. provide technical soluation, Including Supply maintenance spare parts,returning policies etc,All costs shall be borne by us.
Your feedback is the source of our constant development,we welcome your give us valuable advice and suggestions on our company, products, services, etc.we will Humbly accept, continue to improve, until the customer is satisfied