Factory direct compact board melamine laminate hpl

Q1. What are your terms of packing?

A: Monco suggest customer accept goods packed in non-fumigation plywood case or pallet.

Q2. What is your terms of payment?

A: Monco accept TT, L/C at sight payment term. 

Q3. What are your terms of delivery?

A: The terms of Monco are EXW, FOB, CFR, CIF. 

Q4. How about your delivery time?
A: For Monco, it will take about 15 to 20 days after receiving advance payment. The exact delivery time should depend on the items and the quantity of your order. 

Q5. Can you produce according to the samples?
A: Yes. Monco can produce the samples according to your requirement or technical drawings.

Q6. What is your sample policy?
A: Monco would like to supply free samples. And shipping cost of sample is required to pay in advance or collect.

Q7. Do you test all your goods before delivery?
A: Monco have professional machines and persons to test the samples and we have Q/C &Q/A for the best quality of our goods.

Q8: How do you make our business long-term and good relationship?

A: The business philosophy of Monco is ’Morality, Hommization,Dedicated, Innovation’. We will supply warm reception and answer in time if customers call, email or come to inquiry. 
During the communication, we will pay attention to any suggestion of customer and improve it. If customer has special time limit for the project, will arrange specially to meet the needs. After signing contract, we will follow it strictly.