Q1:HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY?
We will reply you within 12 hours in working day.
Q2: WHAT’S THE PAYMENT TERM?
For mass production goods, you need to pay 30% deposit before production and 70% balance against copy of documents.
The most common way is by T/T. Paypal, West Union is also acceptable.
Q3:WHAT IS YOUR WARRANTY TERM?
Our company offer 1% free spare parts to FCL order.There is a 12months warranty for our export products from the date of the shipment.
If warranty has run out,our customer should pay for the replacement parts.
Q4:CAN I USE MY OWN LOGO AND DESIGN ON PRODUCTS?
YES, OEM is welcomed. B:30-40 days for LCL or FCL order depend on order quantity.
Q5: CAN I CHECK THE QUALITY OF GOODS BEFORE DELIVERY?
A:Yes, you can come to our factory by yourself or ask colleagues from your Chinese office or even ask a third party inspection company to check the quality of goods before delivery.
B:We also can provide free professional inspection service and will send professional inspection report to you before shipping.