Within 3 workdays for normal orders. OEM and big orders will depend on production time.
Shipment
Express courier -DHL, UPS, FEDEX, TNT- 3-5 Days. or your own courier in China
Warranty
Most products offer 3-6 month warranty and 12 month warranty for our VIP customers.
but it depends on the merchandise in question.
Returns
All returned parts are requested to be packaged as originally delivered, and original labels marked by us must not be removed, nor can any of the parts have been used or damaged deliberately.
Samples
Samples for quality test are available, but we kindly ask you to pay for samples and the freight.
Service
All questions response in 24 hours. Latest information will be updated to you.
Production Process
Our Services
1.Over 14 years professional production expeirence in Cycling Jersey, Cycling Gloves, Soccer / Football Jersey, Basketball Jersey, all sports jersey we manufacture for you.
2.Competitive price guarantee and 100% quality inspection and fast delivery time.
3. Fluently communication with Instant feedback for any inquiry.
A: We have our own sportswear factory located in panyu district guangzhou city,we have our company with sales team in guangzhou,China .
2. Q: Can you provide free sample?
A: We provide existing samples for free, but freight will be on your side. For customized sample, We will charge sample fee,after place order, We will refund the sample fee.
3. Q: What's your MOQ?
A: For in stock item 5sets, customized design is 200pcs/set of each design .
4. Q: What products do you mainly supply?
A: In stock and custom items:Soccer jersey / Football jerseys, Cycling jersey, Basketball, Baseball, Volleyball etc. We also make cyclingrelated accessories.
5. Q: What is your delivery time?
A: Generally 3-4days after payment for stock 10-15days after payme for customized order,It depends on the products & quantity.
6. Q: Which port will you ship the goods ?
A: We offer price of EXW, you can choose delivery by air, vessel, or international express. Shipping port can be Ningbo,Shanghai or Shenzhen or Guangzhou.
7. Q: What’s the payment term.
A: Payment by western union , moneygram,Alibaba trade assurance, Paypal, L/C,T/T30% deposit before producing and 70% balance for bulk order before shipment.
8. Q: How to start business with you ?
A: Inquiry--Confirm fabric, quantity, logo--Confirm sample--Deposit--Bulk production--Balance payment--Delivery--After sales service.Choose Dreamstar ,your money and your business is safe!
Contact Us
Guangzhou SaiWen International Trading Co,.Ltd
If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you in the future.
