Portable photography equipment 120*80*160cm photo studio light tent kit soft box

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are also acceptable.

Q2. What about the lead time?

A:Sample order always need 3-5 days;mass production order always need 1-4 weeks 

Q3. How do you ship the goods and how long does it take to arrive? 

A:We usually ship by DHL,UPS,FedEx or TNT.It usually takes 3-5 days to arrive.Airline and sea shipping also optional.

Q4. How to proceed an order for led light?

A:First let us know your requirements or application.

Second we quote according to your requiements or our suggestions.

Third customer confirms the samples and places deposit for formal order.

At last we arrange the production.

Q5. Is it OK to print my logo on led light product?

A: Yes. Please inform us before our production and confirm the design based on our sample.

Q6: Do you offer guarantee for the products?

A: Yes, we offer 1-3 years warranty to our products.

Q7: How to deal with the faulty?

A: First, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Second, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q8: How to contact us?