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Q1. Is there a warranty?
A: Our electric vehicles comes with 1 year warranty for motor, controller, battery and other important parts. Any damage incurred by improper usage/ negligence would not be covered by the warranty.

Q2. Can I have a sample/ place a trial order?
A: Sure. Samples are available for you to check quality.
Q3. Do you have products in stock?
A: Mostly no. All products are to be produced according to your order including samples.
Q4. What's the delivery time?
A: Generally, it takes 10 to 20 days to finish an order. Exact delivery time would be confirmed by further communication.

Q5. Can I order different models to be one container?
A: Surely, different models can be fixed into one container.
Q6. Can I put my own LOGO on the products?
A: Yes. You can put your own LOGO on the products and also for the packing.
Q7. Will you deliver the right goods as ordered? How can I trust you?
A: Surely. We can do Alibaba Trade Assurance Order with you, and certainly you will receive the goods as confirmed. We are looking for long term business instead of one time business. Mutual trust and double wins are what we expect.

Q8. Can I visit your factory? How can I go?

A: You are warmly welcomed.

Shanghai is the nearest international Airport and Guanyin is the nearest domestic Airport.

High-speed rail is also available from Shanghai(3 hours arrive) or Beijing(3 hours arrive) to Xuzhou East Station.

Any other questions? Feel free to CONTACT via below contact details:

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