Q1. Do you have your own factory? A: We are the 100% Manufacturer specialized in printing & packaging over 10 years.Our factory is located in wenzhou city,China.So we have an advantage in price and quality control. Q2.How the product pricing and how to consult prices? A: We pricing the products according to the customer's choice on materials,printing,and other process flow and so on.And you can inquiry by TM,Skype,wechat or send e-mai to us. Q3: Can you design box for us? A: Yes,we have a professional team having rich experience in packing box design and manufacturing.We can design the box according to your requirements.We also provide additional procurement services for packaging materials. Q4: When we create the artwork,what kind of format is available for printing? The popular ones: PDF,AI,PSD,EPS.Bleed size:3-5mm Resolution: no less than 300DPI. Q5: How many days will sample be finished? And how about the mass production? A: Sample leadtime: usually need 7 days. Mass production leadtime usually need 10-20 working days after payment and document confirmed.If your order is urgent,we will adjust the schedule approciated and continue to follow up the production process for you. Q6: What information should I let you know if I want to get a quotation? size of the products(LengthxWidthxHeight) material and surface handling(We could advise if you're not sure) printing colors(could quote 4c if you're not sure) FOB price is our usual price term,if you need CIF price,please let us know your port of destination. If it is possible,please also provide with pictures or design sketch for checking.Samples will be best for clarifying.If not,we will recommend relevant products with details for reference. Q7: Payment method? A: We accept Cash,T/T,Western Union,Paypal,Escrow,Alipay. Q8: What is your terms of delivery? A: We accept EXW,FOB,CFQ,CIF etc.You can choose the one which is the most convenient or cost effective for you. Q9:If the products have some quality problem,how will deal with it? A:Each step of production and finished products will be inspected by QC department before shipping.If the quality problem of products caused by us,we will provide a replacement service.
