Q1. Are you a factory or trading company?
A: We are a factory that has more than 16 years of experience, and we have a professional team of workers, designers and inspectors.
Q2. Can I have the customized logo printed on the product?
A: Yes, we could make customized logo printed as per customer's requirements. We have the capability to use various different printing methods, including silk screen printing, pad printing, heat transfer printing, embroidery, laser, decal etc.
Q3: Can you accept OEM or ODM?
A: Yes, OEM and ODM are welcome. We have the full capability to customize normal design, shape and size as per customers' specific requirements, including opening the new mold.
Q4. How about your delivery time?
A: Generally, it will take 20 to 40 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. What is your term of payment?
A: We usually charge 30% deposit, and the rest 70% balance will be collected after mass production picture is shared.
Q6. What are your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q7. How do you ship products?
A: We could ship your products by sea, air and express, including DHL, UPS, TNT, FedEx and special line.
Q8. Can you produce according to the samples?
A: Yes, we can produce according to your samples or technical drawings. We can build the molds and fixtures.
Q9. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q10. How do you make our business long-term and have a good relationship?
A: We keep good quality and competitive prices to ensure our customers benefit.We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.