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Packaging & Shipping
FAQ
Q1. How can I get sample for evaluation?
A1. We are honored to offer you free sample. Please send us your inquiry with interested product and your contact details. We can send you sample by freight collect. Or, we only need to charge you around USD 25 for the courier.
Q2. What about your price?
A2. We are manufacturer, and will always quote competitive price to our esteem clients. Also, we will offer VIP discount as long as your order bigger than 1000 pcs.
Q3. Where is your factory located in?
A3. Our factory is located in international manufacturing center Dongguan City, Guangdong Province. Sincerely welcome you to visit us!
Q4. How do you control the product quality?
A4. Quality is our culture. We have interior strictly quality policy to control every process of the production. Moreover, our QC will 100% full inspect the goods before packing and shipping.
Q5. What are your lead time?
A5. Sample lead time: 3-10 days.
Lead time for bulk order: 14-30 days.
Q6. Do you have MOQ?
A6. Normally, there is NO MOQ for our basic models. Regarding for customized orders, the MOQ is 500 pcs.
Q7. How is packing?
A7. We have neutral package and can also do OEM package, OEM/ODM Custom Package/Gift box package/Poly bag.
Q8. Could you accept ODM order?
A8. We accept both OEM and ODM orders. And, we have professional designers who can design your own logo and offer best solution & styles for you.
Q9. What's the price terms?
A9. Price is based on EXW or FOB Shenzhen / Guangzhou. If you have special requirement, please feel free to let us know before quotation.
Q10.How do you gurantee the quality?
A10: We have our own inspection team, if the defective rate is above 2%,we will take the responsibility for any quality problems caused by our side.A
Q11. Can you help me ship the goods to our port once ready?
A11: Yes,we also have our own shipping agency, we can offer this service at a competitive price.