Greenpedel adults classic city ebike 26inch 36v 250w electric bicycle with hidden battery

(1) When you require for aftersales service,1% free spare parts are provided to you each order.Any other extra parts are sold at EXW price.

(2) If the products you received have quality problem or the package is broken, pls take the photos of it and feedback to us, we will provide the measures to solve it asap.

(3)Warranty time

full ebike 12 months

motor  18 months

battery 24 months

controller 15months

charger 12months

Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.

Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.

Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.