1. PACKING:Neutral packing with carton or according to customer requirments.
2. PAYMENT:T/T, Paypal, West Union, LC, 30% deposit, 70% balance before delivery.
3. LEAD TIME:Sample within 3-5 working days and bulk order within 12-15 working days.
4. TRANSPORT: By DHL/UPS/FEDEX/TNT, Air cargo or Sea shipment.
5. PORT OF SHIPMENT: Guangzhou, Shenzhen, Zhongshan, China.
6. MOQ:1 piece. Providing DISCOUNT and OEM service for bulk order.
7. GUARANTEE: 2, 3 and 5 years available.
Check below for more information on placing orders:
1. Inquiry-Professional quotation.
2. Confirm the price, lead time, quality details, payment term etc.
3. Our sales send the Proforma Invoice with seal.
4. Customer make the payment for deposit and send us Bank slip.
5. Inform the clients that we have got the payment and begin to produce
6. Middle Production send photos to show the production line which you can see your products in. Confirm the production and inform the estimated time.
7. End production-Mass production photos send you for approval. You can also arrange third party Inspection.
8. Clients make payment for balance and Ship the goods. Inform the tracking number and send all the documents for clients custom clearance.
9. Order can be say“finish” when you receive the goods and satisfy with them.
10. Feedback to our about Quality, Service, Market Feedback & Suggestion. And we can do better.
Company Information
FAQ
1. Q: Can you arrange all shipping for me?
A: We have the relevant partners, we will arrange all the process to make your purchasing more convenient.
2. Q: What will you provide services?
A: If you have any questions we can provide a detailed explanation to you.We will also patiently answered every question. We have established a customer complaint side, if you are not satisfied with our service, you can tell us via e-mail or telephone. We are pleasure to answer all questions for you.
3. Q: How does your factory do regarding quality control?
A: " Quality is our culture", we have a strong development, proofing, production capacity, regularly push out innovative products.
4. Q: What is your main product line?
A: We specialized in such products:LED Down Light, LED Panel Light, LED Spot Light, LED Track Light, LED Strip Light, LED Street Light, LED Floodlights, etc.
5. Q: Do you provide free samples?
A: We welcome customers all over the world to come to a deal with us, it's our pleasure to provide free samples for you.
