Can I have a sample order for LED light?

What about the lead time?

Sample needs 1-7 days, mass production time needs 2-3 weeks. 

Do you have any MOQ for LED light order?

How do you ship the goods and how long does it take to arrive?

For less than container load, we usually ship by DHL, UPS, FedEx (Our own account is cheaper). It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

How to proceed an order for LED light?

Firstly, let us know your requirements or application, we also can design for you if you have idea.

Secondly , we quote according to your requirements or our suggestions.

Thirdly, customer confirms the samples and places deposit for formal order.

Fourthly, we arrange the production.

Is it OK to print my logo on LED light ?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample. 

Do you offer guarantee for the products?

Yes, we offer 2/3/5 years warranty to all of our products.

How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less 

than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For 

defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Can you help to ship other factory goods?

Yes. We can help you to ship other factory goods together with our LED lights, we also can test those LED lights for you if you need, by our spectroradiometer system.