CTECHI 18650 36V 5.8Ah Lithium ion Battery Pack Electric Scooter Ebike

CTECHI GROUP (CPKD) FAQ Series:  

Q: Is CTECHI a manufacturer or trading company?

A: CTECHI is a manufacturer, assembly entity for battery packs, and a distributor of branded cells and battery accessories based on customer’s needs.

Q: Is OEM/ODM battery pack available?

A: Yes, OEM/ODM battery packs are warmly welcome. Professional engineers provide technical support. 

Q: Do you have battery packs for famous brand POS machines and other devices?

A: Yes, please send us the model of your POS machine or the device and we shall send you details of the matching battery replacement.

Q: What information do you need to make a customized battery pack?

A: We need the details below:

1. Size of the battery pack you need in mm.

2. Capacity of the Battery pack.

3. Voltage of the battery pack.

4. Max discharge current.

5. Cable and connector types you need.

6. Casing and Terminals if required.

7. Any protection circuits you may need.

Q: Can you print my logo on the battery cover?

A: Yes, custom logo service and branding is available.

Q: Is sample order acceptable?

A: Yes, for most of the batteries, sample orders for testing quality is reasonable and acceptable.

Q: How should I place an order?

A: Alibaba trade assurance order and offline orders are both acceptable. 

Q: How should I pay? What modes of payment do you accept?

A: T/T, Paypal, Western Union acceptable.

Q: Are renowned international brand battery cells available?

A: Yes international brand cells are available, please contact us for details. 

Q: How do you arrange shipment for batteries?

A: We have long-standing forwarder partner who arranges all our shipments to all countries. Although batteries are categorized as dangerous goods, you should rest assured that your cargo will be delivered through our experienced shipping partner(s).

Q: Do you have the documents required for battery shipments?

A: Yes, we have MSDS, UN38.3, etc. and other special files needed for shipments to some regions can also be secured.

Q: Where is CTECHI located?

A: We are located in Shenzhen, China, the electronic center of the world.

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