FAQ
Q: Are you a manufacture or trading company?
A: We are a manufacture and trading company since 2017.
Q: Where is your factory and office located? How can I visit ?
A :Our factory and office is located in Shuysng City,Jiangsu provine, China.
We are 50 Minutes by car from Lianyungang Airport.
Q: How can I get a sample?
A :Samples will be free of charge, but the courier cost need to be paid by the buyer .Samples could be sent within one week.
Q: Do you provide ODM/OEM service?
A: OEM/ODM service is available
Q: Can I use my customized logo?
A Yes, customized LOGO and design on mass production are available
Q: How Can I confirm the quality with us before production start?
A: 1) We can provide samples to confirm the quality and specifications you require.
2) Send us your samples, and we will make it according to your quality and specification.
Q: How many days is your price valid?
A: Our price are good for 30 days.
Q: What is the Minimum order amount?
A: Our MOQ is USD 5000. We will consider the order under USD5000 with additional fee.
Q: What are my payment options?
A: Bank T/T, L/C at sight, PayPal , and Alibaba
Q: What are the Paid Terms?
A: 30% deposit to confirm your order and the balance of 70% before shipping.
Q:Do you hace a warranty
A : Yes,We warrant our products againsit all defects .We will repalce any defective products
Q: Can I trust you?
A: Absolutely YES! We are an ‘Alibaba’ gold supplier for two years. We can provide references upon your request.