1. What is Anthy's advantage?
1\tQuality\tBest quality in the whole industry with same price
2\tPrice\tLowest price in the whole industry with the same quality
3\tLead time\t3-7 days less than others
4\tService\tOffering the best services to you always
2. How is your RMA rate?
Our RMA rate is less than 0.5% normally.
3. What is your warranty?
Our warranty time is 13 months.
4. What about your warranty policy?
You just need offer the barcode list of the defective units, if the RMA rate is reasonable (less 1%), we will offer you the replacement ones directly in your next order or deduct the cost directly from your next order, and you don't need send it back. If the RMA rate is unnormal (more than 1%), we will have a deeply negotiation with you and then find a best solution, but any way we will be responsible for any our quality problems.
5. How do you control your quality?
We have the professional machines to make the adapters, this made us can promise the much better quality than the small factories. We also have the mature and strict quality control system. We totally have 21 quality control points from the material incoming to goods delivery. And we only buy the completely new components from the professional factories or standard brand agents. We signed the quality contract with them all.
6. What is your main market and how about Anthy's reputation?
Our goods were selling all over the world and our main markets are Europe, India, North America. We have the very good reputation in the market. Our customers always continually buy the products from us for years. Nowadays we have over 100 customers all over the world.
7. Are you willing to help us on other products?
Yes of course, we are willing to help our valued customers on any fields within our ability. For example: to help you buy some other products, to introduce you some other product suppliers, to offer you a driver and car when you visit Shenzhen, and so on.
8. If we will visit you during the cooperation?
It is sure. Normally we will arrange sales manager, sales or our boss to visit you at least one year one time.