1) Consulting service available and custom designs are welcomed! 2) We offer and provide a range of solutions for client's selection. 3) We offer practical solutions, premium quality products along side competitive prices, low minimum orders and prompt delivery. 4) All of our equipment guarantee for one year and life-time warranty. 5) Support onsite installation and sending engineer for debugging 6) We are more than happy to answer even the small questions for you and we will gladly give you a bid on any item you are interested in.
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Q1. What’s the payment terms?
Re: T/T, Credit Card, L/C at sight, Cash, etc.
Q2. How to ship the goods?
Re: We usually ship by sea, can also ship by air, rail or express if required.
Q3. Do you provide installation service?
Re: Yes, we can provide.
Q4. What’s the warranty?
Re: We provide 1 year warranty for equipment and pay-needed maintenance life-time.
Q5. How to operate the equipment?
Re: We will provide operation&installation manual for each.
Q6. Does the RAS system have requirement on water source?
Re: Not have, both seawater and freshwater are available.
Q7: Can we use concrete pond for system?
Re: Yes, it’s also ok.
Q8: The breeding water need to change everyday?
Re: No need, only fill 5% to 10% water is ok.
Q9. Is it suitable for beginners?
Re: Yes, many of customers are beginners, we specially designed a small system for beginners.