Q1: Are you a manufacture or trading company?
A: We are a China Enterprises with our own factory.We have our own products, patents and high-quality supply chain, and will supply the most suitable product for you，just contect us and tell us what you need.
Q2: What is your MOQ?
A: Different products have different quantity, please contact me for the details.
Q3: Can I get samples?
A:Yes, certainly. We will provide the existing samples,Sample fee is refundable when you make an order from us.
Q4: What is your quality control process?
A:we have 100% check/test before delivery
Q5:What about the warranty?
A:We have warranty for our clients,we can negotiate if clients get the item with defect or broken frame.If you have any question,you can contect us feel free we will reply you in 24 hours.
Q6. How about your delivery time?
A: Generally, it will take 1 to 4 days to ship after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.We generally choose the most cost-effective shipping plan. If you need to be faster or know the specific arrival time, please contact us .
Q7. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q8:Is it possible to know how are my products going on without visiting your company?
A:We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
Q9. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.