Q: What's included in the service range and what is your core value?
A: Our service mainly refers to quality products, competitive price and good service for resourcing, inspection, shipment loading,
and installation guidance.
Our core value is “Good product, good price, good service.”
Q: What's your offer validity period?
A: This will be decided by steel price, exchange rate and sea freight charge, normally we can keep 10 days for you, but sometime
will be changed a few days. If you want to place the order, please confirm it again.
Q: What is your terms of payment?
A: T/T 30% in advance, the balance against the copy of bill of lading, or 100% irrevocable letter of credit at sight. We'll show
you the photos of the products and packages before you pay the balance.
Q: What is your terms of delivery?
A: FOB, CFR, CNF, CIF, DDP, EXW and so on.
Q: How about your delivery time?
A: Generally, it will be 10-15 days after receiving your advance payment. Some type of rail should be produced by order, we will
tell you the delivery time when we make the quotation for you. If we use bulk cargo, the shipping time will be very freely, but
the cost is cheaper, this only for bulk goods.
Q: Can you produce according to the our special request?
A: Yes, we would like to do it, but should confirm the quantity, and confirm whether we have this roller, please tell us your
request first, let's confirm the details.
Q: What is the guarantee of the quality of your products?
A: Normally should be 12 months, for special railway rail, we can submit the guarantee of five year plus.
All of our goods can accept any third party inspection.
Q: How do you make our business long-term and good relationship?
A: We maintain good quality and competitive prices in order to achieve a win-win cooperation. We will supply the correct products
and make the process smoothly by our rich experience, even face any problem in the process, we will be able to solve it
successfully.