educational 3d v2s printer pen toys for kids 3d printer diy newly abs/pla art drawing pen

Package contents

1*3D Printing Pen V2S
3* 3m Printing Filament(Free gift)
1*5V/2A USB cable
1*User Manual

 Shipping

1.UPS/DHL/EMS/HKEMS/FedEx/HK post/TNT etc. (door to door)

2.By air; Please choose your convenient shipping method according to your requirements.

3.The shipping discount is different in different seasons and depends on different weights; we always choose the cheapest and safest way accordingly.

4. In general it takes around 3--7 days from China to the destination. Please note that it would take  more around 1-3 days for some remote places .

How to make an order from us?                                                   

Payment term

T/T,Western Union,Paypal.

Warranty

1. We provide 12 months warranty.

2. Please notify us within 3 days upon delivery If the product is  defective.

3. All products must be returned at their original condition in order to  qualify for a refund or exchange of goods.

4  Due to improper operation, nozzle blocked, then we just need to change  this part, if quantity not big, we can send several free nozzles in the  next order. 

If there are large quantity blocked nozzles, you'd better buy some  replacement nozzles, or send back the broken nozzles to us to repair.

5 Motor or mainboard issue, we take half half; You buy half, we send half  free replacement.

6. Customers have to be responsible for shipping cost of returning while  we have to be responsible for shipping cost of resending.

    Shenzhen Hugesmoke Technology Co.,Ltd was founded in 2013, producing 3d pen. We have gathered lots of well educated, experienced researchers and administrators in electronic products field. We have been devoting ourselves to developing top quality products all the time, and our products are outstanding in the industry because of innovative and high technology, advanced technique and perfect management. New technology and guaranteed quality ensure the strong and powerful corporate image, and the influential position of the industry.

High Quality, Cost Efficiency, Delivery In Time, Best Service are the bases of our company. We hope you enjoy our site and we believe you'll enjoy our products in the near future.

We are looking forward to accomplish mutual prosperity with you!

  
 Question A: How long is your products quality warranty?
-Answer A: We provide 12 months factory quality warranty.
 
Question B: What is the Minimum Order Quantity (MOQ)?
-Answer B: 10pcs for regular order,1000pcs for OEM order.
 
Question C: Can you put my brand name (logo) on these products?
-Answer C: Yes, of course. We have 6 years of OEM manufacturing experience.
 
Question D: How much do I need to pay for your OEM service?
-Answer D: No need to pay extra cost for our OEM service when your order quantity up to our OEM MOQ.
 
Question E: Can you put my brand name (logo) on these products when my order quantity less than the OEM MOQ?
-Answer E: Yes, we can. Just need some OEM service cost , the cost is according to your order quantity.
 
Question F: What payment method do you accept?
-Answer F: T/T, Western Union, Paypal,Credit Card etc.
 
Question G: What is the lead time of your products? (How long do you need to prepare my goods?)
-Answer G: 1-3 business days for sample order,3-10 days for MOQ order, 10-30 days for mass production orders (based on different quantities).
 
Question H: How will you deliver my goods to me?
Answer H: We always ship sample order and MOQ order by Express ( Door To Door), such as DHL,UPS,Fedex... to enable our customers get their goods rapidly.
We ship mass order by Air, Sea,Express, according to customer's choice.
 
Question I: How long do I need to wait before my goods arrive?
-Answer I: 5-7 days for air freight, 3-5 days for international express. 20-40 days for sea transportation.
 
Question J: What is your product quality?
Answer J: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our products quality.
 
Question K: Does your products have CE and Rohs certificates?
-Answer K: Yes,most of our products have passed CE and Rohs certification.

Any other questions, welcome to contact with us! Thanks a lot.