A:We are factory, as a professional manufacturer we not only can produce the bike we have, but also can design for you if you have the draft.
2. Q: What's the advantages of your electric bikes? A: We have professional machine to test every electric part, to make sure every part work very well, we have three times to test, first time test all the parts before producing, second time test on the production line, third time test all the functions after assembling, riding at least 100KM.
3. Q: What's your payment terms? A: We accpect all kinds of payment terms.e.g. T/T, L/C, D/A, D/P, O/A,etc.
We offer 1-3 months credit if you are facing with the problem of fund shortage.
4. Q: What's your service time? A: We make sure 24 hours will be service for you with all the problems, every order we will provide 1% free spare parts.
5. Q: What's the MOQ? A: Sample first, then the MOQ is 10 pcs.
6. Q: What's the other service you can provide? A: We accept OEM , ODM, and we can provide parts exporting service.
7. Q: What's the delivery time? A: It usually takes about 25-40 working days for production based on specifications for your order and quantity.
8. Q: What's your warranty terms? A: Electric motor: 2 years for brushless motor,6 months for brush motor. Charger and Controller: 1 year Battery: 2 years for lithium battery Frame: 2 years
9. Q: Do you have the products in stock? A: No, all e-bikes will be newly produced according to your order including samples.
10. Q: Can I mix different models in one container? A: Yes, different models can be mixed up in one full container.
11. Q: Can you change components for me? A: Surely, our tenet is "Quality first, customer first". We must modify it at your requests with the technical support.
