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3.OUR
Q1: Are you a manufaturer or a trading company? A1:We have our own factory and have special R&D department, as well as a professional team serving for our customers.
Q2. Can you provide samples, one generation? A2:Yes, the sample and samples will be collected in very competitive price.
Q3:How long does the delivery time take? A3:From the time we have received the deposit, it ususally takes 5 to 10 days in EXW term.
Q4:Which way do you usually use for transportation? A4:If not specified, we use shipping way as most customers preferred, and it will take 15 to 30 days. If in land transportation, it will take 10 to 15 days while 5 to 10 days by air.
Q5:What is your warranty? A5:We guarantee 12 months.Also we can customize as per request.
Q6:How to do if defects occur? A6:You can contact with our technical department. We will provide 100% technical support and you are highly weighed and welcomed at any time to contact with our trade manager.
Q7:Can we visit your factory? A7:You are highly welcomed at any time.
