Ghost Head Shaped Glass Mason Jar Mug with Tin and Handle

Q1. Can I have a sample order ?

A: Yes, we welcome sample order to test and check quality. mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than. 

Q3. Do you have any MOQ limit?

A: Low MOQ, 1 piece for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also to choice.

Q5. Is it OK to print my logo on product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q6: Do you offer guarantee for the products?

A: Yes, we offer 3-4 years warranty to our products.

Q7: How to deal with the faulty?

A: Firstly, our products are produced in strict quality control system and the defective rate will be less 
than 0.2%.
Secondly, during the guarantee period, we will send new products with new order for small quantity.