Must ReadBuyer Reading1) Please be noted that the price in our website is merely the reference price and the actual one is subject to our final confirmation!
2) Any problem, requirement and suggestion, please contact us freely, we'd be very pleased to be at your side.
Company Information:Q:How much experience do your company have in this smart lock industry?We have been manufacturing and exporting solar products since 2013.
Q:How is your company scale? A: Our company covers an area of 3,000 square meters. Currently has more than 80 employees in Shenzhen, China. Has a strong production line capacity, producing 18,000 smart locks and 35,000 card readers per month.
R & D department:Q: How about your independent R & D team?Our independent research and development team has 10 people, which can customize the door lock function or develop the APP function according to your needs.
How is your quality control?We have quality control during production and before packaging. VOLIBEL has been committed to providing qualified products and quality services to partners.
Customer ServiceQ. What kind of service your company offer?A:
OEM ServiceWe can offer our customers OEM service including laser or print customer's logo on the products and OEM packaging.
After- serviceWe promise that we will offer you really after-service, only if our product's issues! Best after-service will be provided by our own professional sales team and after-service team.
Personalized ServiceIf you have any idea of the products or want to made your special products, welcome dream team! We have our own developing and designing team, which ensure our own technological and innovative products for customers. We will help you realize your dreams.
Q:Do you offer any after-sales service?
A:1. All items come with 1 years warranty;
2. During warranty period, our factory will offer free service for replacement;
3. Beyond warranty, we can also offer spare parts and maintenance with paid service;
4. Technical support will be offered through all the after-sales service.
Q. Can I come visit your showroom and factory?
1) Welcome to visit our office and shop directly before establishing long-term business relationship.
2) We'd very like to help you book the hotel and pick you up from the airport, or the railway station. Please inform us if you have any scheduling in China.
3) Many clients from USA, UK, Germany, Saudi Arab, France, Russia etc has paid a visit in our showroom, so now, is your turn?