1.For all your inquires about us or our products,we will reply you in 24 hours.
2.We can print your own logo onto packaging boxes if your order amount up to 500pcs.
3.If something wrong happen to goods,we will investigate it carefully to clarify the reason.If it's our mistake,we will take full responsibility and make compensation to you.
FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 5pcs for sample checking is available
Q4: Do you sell accessaries?
A:Yes, all accessaries can be sold, please contract us for further details.
Q5:Are you a factory or trading company?
A::We are a factory, we provide ODM& OEM services.
Q6:How do you ship the goods and how long does it take to arrive?
A:We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-10days to arrive. Airline and sea shipping also optional
Q7: How about your quality control system?
A:100% of the lamps will be tested and keep lighting for 48 hours to test its quality reliability, and it’ll be 100% tested again before packing, all of our products will pass strictly QC procedure before shipping.
Q8: Is it OK for us to visit your factory?
A: You are always warm welcome to visit both our factories . We are located in Shenzhen .If you really want to come to our company ,we can also arrange drivers to pick you up .
