Q: How about your quality control? A: Checking the surface to avoid any physical damage and scratches. Testing the LCD Screen & Digitizer and camera strictly under different pictures to see if there are any dead pixes, dust or spots.
Q: What is MOQ? A: Normally 1pcs per item for regular orders as MOQ, sample order is acceptable before the bulk order.
Q: What is the payment term? A: Paypal, T/T, Western Union,Money Gram and etc are available.
Q: What is the shipment method? A: DHL, UPS, FEDEX, TNT and etc.
Q: What to do when I get goods? A: Pls check and test the goods once you've received, and make sure tht all of them are good function.
Q: What can I do if I get defective goods? A: Please contact us ASAP, and send the videos or pictures. If it's our fault, we will refund it or send the replacement in your next orders. ---There is no waranty for the following conditions: man-made damage the stamp or label is lost or damaged the goods are used
Q: Who will pay the shipping cost for the defective goods? A: Customer will pay the return shipping cost, and we will pay the shipping fee to send the replacement parts.
Q: What is your main business? A: Zhuo Qian is a reliable and professional supplier of Laptop lCD LED Screen, LCD LED assembly, adapter and etc laptop replacement spare parts wholesale.
Q:When you will wroking? A:New York time 20:00 pm -7:00 am ,from Monday to Sunday. We will try to reply to your questions in time! Thanks for your kind understanding!
Certifications
OWN WAREHOUSE
packaging.1. High density custom foam boxes and cartons . 2. Protect and preserve the product perfectly in the aspect of material selection and structure design . 3.Effectively cooperate with the operation of transportation, warehousing, loading and unloading . 4.Used physics, mechanics and with good buffer performance . 5.The curved screen will be reinforced with a wooden case . 6.Good moisture proof function . 7.Each screen in the wholesale packaging is fixed independently to prevent extrusion . 8.Tightly packed with tin foil for moisture and water resistance
Delivery customs 1. We can ship to Worldwide except the listed exclusions countries .
2. Any import tax charge or fee at destination country is buyer's responsibility, pls note it. Also the buyer need to pay remote fees if the deliver address is remote area in DHL/UPS/TNT or Fedex's (express shipping) systerm.Please leave a message in the order if you have any request for the declared amount.
3. You will be notified once the shipment has been made.The packages are safe with signature- required. if None sign for the package, it will be return ,please pick it up in your local post office. .
4. We offer shipping discount for combined shipping.Please contact with us.
5.Due to the epidemic or holidays, the logistics time limit is not stable. Some channels may be suspended at any time or some channels warehouses have a large backlog of goods. We would like to choose which logistics is more stable, fast and safe at certain times for buyer. Such as buyer choose DHL, we may ship by the same level express like TNT, Fedex or UPS.If you need to specify logistics, leave a message online or note in the order
Warranty1. Returns accepted during the 90 day warranty period.（The warranty label on the item must be intact）
2. Please send us a message or email before opening a return request.
3. If our product doesn't work, we'll do not charge your return shipping expenses.
4. Items returned damaged will receive a partial refund based on the condition of the item.
5. All returned items will be tested to ensure the item is original and in the same condition as shipped.
6:Don't tear any labels on my products. Otherwise, we refuse to acknowledge that the product comes from us.
