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OUR SERVICES
1. Your inquiry related to our products or prices will be replied in 12 hours. |
2. Well-trained and experienced staffs to answer all your enquires in fluent English. |
3. OEM&ODM, any your customized we can help you to design and put into product. |
4. OEM&ODM welcome under competitive price but high quality. |
5. We have our professional R&D, produce the products according your requests. |
6. Warranty: 1 year guarantee, 1:1 replacement for any defective goods,faulty rate<3% |
7. Lead Time: 3-5 working days for normal orders |
8. Door to door Shipping: DHL/FEDEX/UPS/TNT/SEA,etc |
9. Payment Terms: Paypal / Western Union / TT / Money Gram / Escrow,etc |
Q: Are you trading company or manufacturer?
A: We are a maufacturer , owning the professional R & D team with more than 60 senior technicians, design group,skill- full staffs and quality inspection team, located in Shenzhen, China
Q: How long is your delivery time?
A: Generally it is within 2-5 working days if the goods are in stock. Or it is within 5-7 working days if the goods are out of stock, and it depends on quantity; and 10-15 working days for customised products.
Q: Do you provide samples?
A: Yes, sample can be offered.
Q: How to ship goods to us?
A: we can send goods by DHL/Fedex/TNT/UPS/AREMEX/SEA, and door to door;
Q: We need my own package and Brand. can you offer the service?
A: yes, we can offer OEM/ODM service for your brand or your design. but we will require a MOQ for different models.
Q: What after-sales service do you offer?
A: Each printer will have 12months warranty. if any issue caused by non-artificial damages.we will offer technical supports or helps in your daily use for lifetime and offer lastest software for your updating.