FAQ
Q: Do you have any MOQ limit?Q: Do you have any MOQ limit?
A: Yes, the MOQ of general order is 20 sets( according to the category of products ), OEM order is 500 sets.
Q: Is shipping for free?
A: No, the shipment fee needs to be paid by buyers, and it is determined by weight and shipment method.
Q: Which payments are acceptable?
A: T/T, Paypal, Western Union.
Q: Which shipping methods are available?
A: DHL, FEDEX, TNT, UPS, EMS...etc.
Q: How about the lead time and delivery time of my order?
A: Lead time is usually 3-10 working days depending on the order size and variety; delivery time is normally 3-5 working days.
Q: How about your production capacity?
A: The current productivity is 10,000pcs per month
Q: What certifications do you have?
A: CE , RoHS.
Q: Can i visit your factory?
A: Yes, of course you are welcome to visit Hetang. Please inform us of your visit in advance.
