UV resistant permanent fiber laser marker for pen

Q1 :How about warranty?

A1:3years quality guaranty, the machine with main parts(excluding the consumables) shall be   changed free of charge(some parts will be maintained) when if any problem during the warranty period.

Q2:2 I don’t know which one is suitable for me ?

A2:Please tell me your

1) Max work size:choose most suitable model.

2) Materials and Cutting thickness::choose most suitable power.

Q3:Payment terms?

A3:Alibaba trade assurance/TT/West Union/Payple/LC/Cash and so on.

Q4:Do you have CE document and other documents for customs clearance?

A4:Yes,we have Original. At first we will show you and And after shipment we will give you      CE/Packing list/Commercial Invoice/Sales contract for customs clearance.

Q5:I don’t know how to use after i receive Or i have problem during use,how to do?

A5:

1) We have detailed user manual with pictures and CD,you can learn step by step.And our user   manual update every month for your easy learning if there is any update on machine.

2) If have any problem during use,you need our technician to judge

The problem elsewhere will be solved by us. We can provide team viewer/Whatsapp/Email/Phone/Skype with cam till all of your problems finished.We can also provide Door service if you need.

Q6:Delivery time

A5:General configuration:7 days. Customized:7-10 working days.