Personalized gold rim ceramic marble coffee cup with saucer

Q1.Order process

1.Customer send file 2.Sample making 3.Sample confirmation

4.Order confirmation 5.Mass production 6.Shippment

Q2.What's your payment term?    

T/T, L/C, Western Union, Paypal, and Alibaba.

The normal payment term is 30% deposit before production, and 70% balance before shipment.

Q3.Could you make OEM/ODM design?

We are specialized in OEM/ODM design which include the customized logo,color and even design according to the customer's requests.

Q4.About Sample

If stocked items, samples can be shipped out in priority. If out of stock, the sample will be produced according to customers’ design and requirements. Sample charge will be refunded if the mass order order reaches our MOQ.

Q5.About shipping

by sea, by air, by express(DHL, FedEx IE, UPS Expedited, EMS, TNT etc.).

Transportation port: Guangzhou, Shenzhen, Hongkong

Q6.About MOQ

MOQ depends on material and design. Please consult our stuffs for details.

Q7.How do you guarantee the product’s quality?  

Before production, the pre-production samples will be made for checking details with customers. During the production and packing, there will be professional QC to inspect the products to ensure the products in good quality and correct details.