XULIN Good Quality Round Smooth Brass Beading, Jewelry Making Copper Wire

Q1:How about the sample policy? 
A1:We can provide free samples but charge for express or you can offer us your courier account.

Q2: Can you make my designs?

A2: Yes, customer design,especially OEM/ODM, is welcomed.You can offer your design and we will produce as required.

Q3: How you control the product quality?

A3:Each product were strictly inspected before shipment.

Q4: Do you have MOQ requirement?

A4: Most of our products in stock, so we accept small order quantity.

Q5: Why your price on website is not same as real price?

A5:The price on the website is only a rough quotation.Different size and color the price are different.

Q6: How can I make the payment for my orders?

A6:We accept T/T,Western Union,Paypal,Money Gram,Wechat,Alipay and so on. But recommended pay via Alibaba trade assurance system.

Q7: What is the delivery time?

A7: Normally in stock items 3-5 days, customized order 15-20 days after receive your payment.

Q8: Can I get refund? If yes, then how?

A8:If we make your order wrong in color, size and design, then we will produce again for free or you can ask for refund for this order.

Q9: How about your after-service?

A9: We have an professional customer service team offer 12 hours in time answer service.