Q1: Are your company a manufacturer or trading company?
A:Yes,we are a manufacturer that produces all kinds of carbon fiber body parts for BMW, Mercedes, Audi, Volkswagen.. Our product includes grilles, spoilers, mirror covers, front lips, diffusers, interior & exterior carbon trimmings.
Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q3:What terms of payment do you accept?
A: We can accept 30% as deposit, and 70% before delivery through TT, Paypal, Wechat, Alipay ect.it's depend on the order.
Q4. How about your delivery time?
A:Generally, it will take 5-7 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5:How to confirm whether this product fits my car or not?
A:If you are not sure if the product fits your car, please feel free to contact us and send us your car pictures(front, back and whole car pictures), we have professional team to check the suitable items for you.
Q6: Is this real carbon fiber material and how about the production technique?(For carbon fiber items)
A:Yes we offer real carbon fiber and our technique will be called wet carbon technique.(2 layers fiberglass combine with one layer real carbon, surface is carbon fiber).
Q7：What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons or Wooden frame.
Q8: Is the installation accessories included In the package? How to install?
A: YES 3M tape or screws are packed in the package as necessary, some parts just need 3M some parts need screws.
Q9: What should I do if I are not satisfied with the goods?
A: After received goods if you are not satisfied, you can contact with our Sales team for help.
If it is little scratched during shipping, we will have repair instructions for you or return back.
If you could not get the items within 30 days after made payment, refund policy are available.
For Carbon fiber products, here are 6 months in warranty.