Q1. What kind of burning stones do you have? A1. We have dry grain polishing surface burning stone, matte surface burning stone,
wood grain burning stone, marble pattern burning stone, jade pattern burning stone, 3D Mosaic burning stone, on the whole body burning stone, etc., can be used for indoor and outdoor floor tiles and wall tiles, tables, coffee tables, bathroom cabinets,island, kitchen countertops and many applications.
Q2. Do you have non-slippers burning stones?
A2. Yes, we have frosted burnstones, the surface is matte, it's non-slipper.
Q3. What is the water absorption rate?
A3. We have many kinds of burning stones,water absorption is not more than 0.5%.
Q4. What is the minimum order quantity?
A4. A minimum order size is available, but in most cases our minimum order size is 100 square meters, but we recommend that you can order a container as it is easier to load.
Contact us for more details.
Q5. What's the package?
A5. Our packing is in export cartons with wooden pallets. Don't worry, our packing is very strong.
Q6. Can we check for burning stones?
A6. Yes, you can always check for burning stones, and if you don't
have time to check, we will have our inspection department, And help you check the quality of burning stones, we will routine check before loading, we can also provide you with inspection test report.
Q7. What are your payment terms?
A7. Our payment terms are telegraphic transfer with 30% deposit. After receiving the deposit, we will start reserving the goods. After 70% of the final payment is paid, the truck will be loaded and sent to the container port.
Q8. We place an order with you and a few days later you can ship the burning stones?
A8. Usually, burning stones are already in stock and we can ship within 5 days, but if burning stones are not ready in stock, We need 15-20 days to produce the burning stones.
Q9. What size do you have?
A9. We have many sizes, we can make any size for you.
Q10. Can you make sure that the burning stones are not broken when the goods arrive in our country?
A10. We will do our best to protect burning stones, because as you know, if we ship burning stones, We will place the burning stone in a wooden tray to ensure that the burning stone is strong enough.
Q11. Can you arrange samples for me?
A11. Yes, we can arrange the sample for you, the sample price: we can send by international express.