1. Is the Preserved Flower Real Natural flower?
Yes. Our preserved flower is made from natural superior fresh flowflower not only keep the softness and morphology as fresh
flower,usual.It makes no difference with fresh flower by visual and tactility
2. Is the Preserved Flower dyeing?
A series of high-tech procedure, which includes dehydration, drying and so on, have been applied to making preserved rose, in fact
, the color has been removed in the process, and then rose will be colored by secure and non-toxic material.
3. How long would the Preserved Flower preserve?
The preserved time is varied by different environmental conditions. The preserved time would be shorter for 1 to 3 years if
place in an open place. We have made a test of the preserved flower staying in Kunming's warehouse in sealed condition, it can
be preserved over 5 years.
4. How long it takes for production?
Sample: 3 5days,bulk production: 5-25 days.
5.What is your payment terms?
Bank Transfer, Western Union, L/C, Escrow, Alipay,Paypal.
6. How can I know that the flowers is the same as Iordered?
We will take pictures of ready cargo and send for your evaluation before shipment or long distance inspection through internet is
acceptable.
7. How to deal with defect?
Every defective product or quality problem can be replaced or compensated in the next
order (quality is Guaranteed for one year)
8. Are they safe?
The substances used in the preservation process are non-toxic, non-corrosive, non-carcinogenic, non-explosive and non-chemical
reactive. The solutions and colorants are the same as those used in food and medical. Therefore, they do not represent any health
or environmental risk
9. How does your factory do regarding quality control?
Quality is the priority. We have professional quality control team and quality control system to guarantee the quality from the
beginning to the end process.
10. When can I get the price?
A: usually quote within 24 hours after we receive your inquiry. If you are very urgent to get the price, please call us or tell us
in your email so that we will your inquiry priority.
11. Can the sample charge be refunded or deducted from the Payment for goods?
A: Sample fee will be refundable to you once your order is confirmed
12. How the product pricing and how to consult price ?
A: We offer the quotation according to the customers' choice on materials, printings, quantities, and other process flow and so on
And you can inquiry by Tm, skype or send e-mail to us.