Q1:Are you a factory or a trading company? A1: We are a factory with over 10 years’ experience in line of voltage protection. Q2:What is your sample policy? A2: Free Sample is available, but the sample freight should be covered by you. Q3:Can I use my own LOGO or design on goods? A3: Yes. Customized logo and design are available. Q4:May I know your MOQ? A4: Standard MOQ for customized products is 3000pcs/model, standard MOQ for RTS products is 500pcs/model. Q5:How is your quality control? A5: We do 100% test our products at final testing, and we have 4 process inspectors to help control the quality. Q6:What if there are some problems after I receive the goods? A6: If there are some quality problems,we will new products 1:1, and send together with your next order. Q7:What certification you have? A7: We have got CE, ISO9001. Q8:May I know more about the delivery? A8: Normally 4~5weeks after receiving your deposit and package confirmed. But it needs to be negotiated according to order quantity and our production schedule. Q9:What is your warranty for your products? A9: Standard warranty: 1 Year. Q10:How about your payment policy? A10: 30% by T/T as deposit before production,70% by T/T as balance payment against production finished.