Q1. What is your MOQ?
A: It is 12000pcs for single color highlighter , 6 colors can be accepted.
The products in stock with factory logo is 20 pcs for selling, please contact with our seller to confirm the exact price for purchasing.
Q2. What is your terms of payment?
A: 100%T/T that 30% deposit before production, and the balance should be paid after goods finished before delivery. We'll show you the photos of the products and packages .
The goods in stock selling, payment is 100%.
Q3. How about your delivery time?
A: Generally, it will take 25 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
The goods in stock shipping need 3 to 7days,.
Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5. What is your sample policy?
A: We can provide samples. The sample fees and freight will be paid by you.
If you place order with us finally, we can return back the samples fees to you.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
If you need, we can offer SGS reports to you, MSDS, COA and ingredients.
Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.
3.We offer great after selling service to customer and offer free design service to customer.
