Q: Are you a manufacturer or a trading company?
A: We are a 20 years' manufacturer and 1 years' golden supplier on Alibaba. We sell both overseas and also in local market.
Q: Can you send us samples to test ? let me know the charge.
A: Sample order is welcomed for testing first, but need charge sample cost.
Q:Can you quote us your FOB price?
A:Our price is EXW Shenzhen price, which do not include shipping cost.
Q:How about the retail packing and bulk packing?
A: Both is acceptable (depanding upon the situation)
Q:How long can I get my cargo?
A:The goods will be sent out in 5 working days after payment confirmed normally. Sometimes the delivery will be delayed due to the stock shortage. we will keep you informed in time by email.
Q:Who will pay for the cargo return shipping cost?
A:when you send the goods back to us, the cost is at your side.
Q: I’m shipping at your company at the first time, how can I trust you?
A:We total understand if you have doubt about us at our first cooperation. You are welcome to visit our company or our factory anytime you like.
Q: How can I get you price list?
A: Please send email or contact by the Skype, Wechat, Whatsapp,or trade manager to inform us which items you are intertsted in, then we will offer you our price on time.