arabic style bakhoor incense bakhoor pen lighter for handle with wooden material color box

 hot sale middle east ceramics incense burner

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FAQ

Q1. Can I have a sample order for incense burner?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. How can i do business with you?

A: Normally there need to send us an inquiry, we will reply you within 24 hours; you can also ask us online.
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new product with new order for small quantity. For 
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q5. How about the payment?

A: Normally 30%deposit, then 70% balance againest B/L.

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