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Samples: Samples can be free for your reference.
Samples lead time: Within 3 days with freight collect. 

OEM services: OEM service can be available. Products' designing, logo, labeling, packing etc can be highly welcomed.

Q: Can you offer OEM/ODM service?
A: Yes, of course! Both OEM and ODM are welcome. 

Q: What about the cost of sample,and sample time?
A: Free sample is available for routine mode, some special request will be charged, all advanced sample fees can be refunded after large order confirmed. Routine samples can be sent in 1~3 days.

Q: If we are not satisfied with your marker pen,what should we do?
A: All of our products are of good quality. If it's samples, we'd like to remake samples for you. If it's mass production,we'd like to replace the defect marker pens.

Q: Can I choose the package?
A: Yes, colorful gift box, blister card, poly bag or customized packing for your choice.

Q: Which payment will you accept?
A: We accept all major payment types, including TT and Paypal.
Usually there are 30% deposit in advance, 70% balance before shipment for formal order, and 100% payment for sample order.

Q: What is your MOQ and do you accept small order?
A: Yes, we accept small orders. Usually, models selling online can be ordered with MOQ 1 PCS.

Q: How about the leading time?
A: Lead time of normal order below 100000 PCS will be about 2 to 3 weeks. Order of more than 100000 PCS will be confirmed with its actual requirement.

Q: How can I contact you?
A: There will be a 24*6 service team to reply you within 24h, you can contact our email:tulip(a)gdabsolute.com (Please replace the (a) to "@") or wechat NO. : 86 15902043653.