Stainless steel Stovetop Smoker amazon hot selling Smoker Box

FAQ

Q1: Question: Are you a trading company or a factory?

Answer: We are a factory.

Q2:Question: How many workers are in your factory? Development engineers? Quality Inspector?

Answer:  We have 260 workers, 8 development engineers and 6 quality inspectors.

Q3: Question: What are your main products?

Answer: We have two factories, one specializing in BBQ & related products, anther specializing in outdoor tools and garden related products.

Q4: Question: What are your main market?

Answer: Our main market have USA, Canada, Euro, UK, Australia, South Africa, Brazil and Japan.

Q5: Question: What quality systems and certificates does your factory pass?

Answer: Our factory has passed ISO9001 quality system, BSCI certification and anti-terrorist factory audit.

Q6: Question: Can you use our brand to manufacture products?

Answer: Yes, but we need your authorization.

Q7:Question: Can you help us for developing products?

Answer: Yes, but we need you provide us ideas or design drawing.

Q8:Question: How long does it usually take you to develop a product?

Answer: It depends on the complexity of the product, usually 7~35 days.

Q9: Question: What is your terms of payment?

Answer: We accept T/T, L/C or other ways.

Q10:Question: What is your lead time?

Answer: 30~45 days after your order confirmation.

Q11:Question: Where is your shipping port?

Answer: Shenzhen or Guangzhou port, other ports in China are OK.