Lolifong is a factory focusing on developing and producting outdoor and security products , we will use our integrity and professional service for customers, choose us, believe in yourself, no matter what country you come from, we will never disappoint every customer, we are more willing to accept OEM/ODM orders.
our facility
Factory
FAQ
Q1. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality. 1pc sample is free, you just need pay the freight,.
Q2. What about the lead time?
A:Conventional sample needs 2 days, mass production time needs 35 days below 10000pcs.
Q3. Do you have any MOQ limit for led light order?
A: MOQ 1000PCS, if you accept the conventional goods, 100pcs is available.
Customized order MOQ is 3000PCS.
Q4. How do you ship the goods and how long does it take to arrive?
A: less 1000pcs we usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
you could ship by sea .
Q5. How to proceed an order ?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
last when we finshed the goods, you could arrange the QC to check then pay the balance, then ship the goods on time.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
