1, What is the voltage/phase for this machine?
220V 50Hz/single phase ,380V 50Hz/three phase , 110V 60Hz/single phase also can made as the
2, What is the Mode of transportation?
LCL and FCL by ship ,By Express (DHL,TNT, Fedex etc) ,By air.
3, How long is the guarantee?
we promise guarantee as one year for non-human damage factor.
4, How should I do if meet some trouble while using?
we can supply English manual book and also take a video for showing how to resolve the
problems or dispatch our worker to your factory.
5, Are you manufacturer?
Yes, we are manufacturer with more than 8 years' experience.
6, Where are you? Can we go to China and visit your factory?
Yes, of course. We are in Henan, China. Welcome to our factory.
7, Do you have manual with the machine?
Yes, of course. It is in English version.
8, Can you offer us the necessary paper to do the customs clearance?
Yes, of course. We will send you the commercial invoice, sales contract, packing list, bill of lading(FOB or CFR, CIF terms), insurance policy (if CIF terms), also CO if you need.