Yes, sample order is welcomed for checking product functionality and quality. It's free from MOQ requirement.
2. When can I get the price?
We usually quote in 24 hours after get your inquiry. For any urgent questions, you can call us.
3. Is shipping for free?
No, the shipment fee needs to be paid by buyers, and it is determined by weight and shipment method.
4. What is the payment methods are available?
We accept TT ,Western Union and Bank transfer. 30% deposit and 70% before shipping. No payment collection. We only deliver goods.
5. Which shipping methods are available?
DHL, TNT, UPS, EMS, etc.
6. How about the lead time and delivery time of my order?
Lead time is usually 2-10 days depending on the order size and variety; delivery time is normally 3-5 days.
7. What is the warranty of your product?
One year warranty from sending out your goods and the accessories.
8. When and how can i contact u? Dear Sir/Madam,any questions u are so welcome contact me anytime by
Payment&Delivery
Payment:
1)For Under $2000 orders: 100% payment needs to be made in advance after the order is confirmed
2)For Over $2000 orders: 30%-100% deposit after the order confirmed,70%-0% order balance before shipping
3)Payment terms: T/T, Western Unionfor bulk orders. PAYPALfor small orders.
Shipping 1) UPS / DHL/ EMS/ TNT/ Fedex/ Door To Door Service,etc 2) By air; Please choose your convenient shipping method according your detailed requirement. 3) The shipping discount is different in different season and depend different weight; we will choose the cheapest and safest way according your detailed quantities. 4) Normally, it will take about 3--7 working days from China to destination country.
Delivery:
(1)2-3 working days after the payment for small order.
(2)3-7 working days after the payment for large order .
(3)OEM orders need extra 3 working days.
Our Services
Best service 1.Your inquiry related to our products will be replied in 24 hours. 2.Experienced staffs to answer all your inquires in fluent English. 3.We make the OEM and ODM service for more than 5 years. 4.Protection of your sales area, ideas of design and all your private information. 5.No matter big order or small order , we will provide all the best quality, best service. 6.If our products have any problem that we caused, they will be sent free in the next order.
After-sale service 1. 1 year warranty. 2. We will replace the broken parts with new parts in the next order. 3. Choose the cheapest and safest shipping company. 4. Track the order until you get the goods. 5. Welcome any feedback and advice for our products.
Extra service 1. MOQ: Sample order is available. 2. OEM: The larger the quantity the cheaper the price. 3. ODM: 500-1000 kits, keep your design privately. And won't supply it to others. 4. Provide designed package depends on your needs.
